Critical capabilities work together
Strategy, technology, creative, production, operations and AI support the same business result.
Your customer acquisition and sales team.
Serving healthcare, wellness, finance, real estate, retail and more.
Focus Media shapes brand strategy, web design, business video and social content around your business and customers. We connect that work with SEO/GEO and our CytoWorld AI agents to help people find you, trust you and take the next step: an inquiry, a booking or a purchase. AI improves efficiency; our team works with you on the creative direction and details.
See why customers are not yet inquiring, booking or buying—and leave with a practical first-phase plan.
AI phone answering is live · English / MandarinExplore AI phone answering ↗
Selected clients and live work
From clinics and wellness brands to finance, real estate and retail. Explore the websites, professional interviews, content and AI services we deliver.
Explore all case studies
Big FeetMulti-location web, booking, ecommerce and AI responseView project ↗
CWTCMBilingual multi-location web, booking and AI responseView project ↗
EverYoung Medical AestheticsProfessional interviews and AI agent servicesView project ↗
Artemis Wellness ClinicHealthcare web, SEO/GEO and AI responseView project ↗
Laser Dental ClinicBilingual web, four social channels and SEO/GEOView project ↗
Sky TCMClinic web, four social channels and SEO/GEOView project ↗
HESCALogo, website and marketing design; brand filmView project ↗
LOVE&PEACE SPACEBrand website, development and hostingView project ↗
SmartPEPLogo, website, ecommerce and filmView project ↗
Nature’s EssenceLogo, website, ecommerce and filmView project ↗
Celex LaboratoriesCorporate brand film productionView project ↗
VORST · A Celex BrandProduct brand film productionView project ↗
Morning Yu10+ years of interviews and property filmsView project ↗
Maple ImmigrationWebsite design, ongoing marketing and interviewsView project ↗
Sarina HanReal estate interviews and Open House filmsView project ↗
Terry ImmigrationCorporate films and short brand commercialsView project ↗
Arksiri ConsultingVideo series co-produced with Focus HairunView project ↗
Guaranti Group10+ years across web, business video and contentView project ↗
VION FinancialFinancial brand website, development and hostingView project ↗
SY WealthTwo years of WeChat, email and website updatesView project ↗
JIATENG International FashionFashion website, sales and training AI agentsView project ↗
Rayton DevelopmentReal estate website design and ongoing publishingView project ↗
Cute SealBrand website design and product filmsView project ↗
VanLimoTravel website design and booking linksView project ↗
Alpha FinancialFinancial brand film productionView project ↗
Canwa · Simon FengProfessional film and interview productionView project ↗
Fu Cheng GroupCorporate and tax-services brand filmsView project ↗
Real Organic HouseLogo, website, ecommerce and bilingual filmsView project ↗Industry solutions
Build your website, professional content, SEO/GEO and AI inquiry support around the questions your customers ask.
Introduce your practice, team or wellness brand so people can find you, understand your offering and inquire, book or shop.
Explore the approach ↗Bilingual websites, practitioner interviews and local search that help your community get to know your clinic.
Explore the approach ↗Connect treatment information, team introductions and new-patient inquiries through your website and content.
Explore the approach ↗Finance, real estate, retail and other industries: Explore our cross-industry work →
In-house AI by Focus Media · CytoWorld
CytoWorld is developed in-house by Focus Media. AI phone answering is now available in English and Mandarin, giving busy front desks extra support. AI can also respond to website and WeChat inquiries, so customers have more ways to reach your business.
Let customers call in a familiar language, with AI phone reception.
Answer from approved information and capture inquiries, with booking and follow-up based on your plan.
Reception support for clinics, wellness businesses and other service teams—not diagnosis or medical advice.
Phone answering is configured for your business. Pricing and call allowances are confirmed separately.
Use content to attract customers, your website to explain your value and AI to support customer response. Combine bilingual content, web, SEO/GEO and CytoWorld within your chosen scope. For Xiaohongshu and WeChat Channels, we deliver ready-to-post materials for your team to publish.
The CAD $99 website and WeChat AI plan is month-to-month. Integrated plans from CAD $299 run for 12 months, billed monthly. Phone service is scoped separately.
Content services in Business and higher plans cover six platforms: Xiaohongshu, WeChat Official Account, WeChat Channels, Instagram, Facebook and Google Business Profile. For Xiaohongshu and WeChat Channels, we deliver ready-to-post materials and videos for you to publish. Focus Media publishes to WeChat Official Account, Instagram, Facebook and Google Business Profile. Each topic is adapted to the platform. Chinese and English versions are included in the same update, not counted twice.
Need ecommerce or a system for multiple locations? Keep building your growth system:
Why Focus Media
AI helps with source preparation, content adaptation and routine updates. An in-house team reduces coordination, leaving more time for ideas, design and client collaboration. Your positioning, content and key pages are shaped around your business and reviewed with you. A single clinic, local business or multi-location company can choose services to suit its needs and budget.
Strategy, technology, creative, production, operations and AI support the same business result.
Business leaders, products, workplaces and professional expertise have reliable production support.
Media, marketing, content and enterprise project experience inform strategy and execution.
Experience includes organizations with complex marketing, content and sales coordination.
The team understands executive goals, cross-functional coordination and front-line execution.
Growth systems are designed for durable operations and continuous improvement.
Focus Media is rooted in Canada and has supported business marketing and content needs since 2013.
Team history, client scale, long-term relationships and owned assets stated above are confirmed by Focus Media leadership.
The Focus Media acquisition-to-sales growth system
Websites, content, video, platform operations and enterprise AI work along the same customer path. Each investment supports a clear business action and feeds real customer questions back into the next growth cycle.
Help Google, Maps and AI understand the business, services, locations, people and proof.
Premium design, people, cases and Hollywood-calibre content make the buying reasons clear.
Web, forms, chat and private channels connect to 24/7 AI response, bookings, quotes and human sales.
Customer questions, sources, follow-up state and market changes become useful operating information.
Four Core Services
Focus Media first identifies the one initiative that takes little investment, is easy to validate and is most worth starting. Begin by reducing repetitive manual work, extending customer coverage to 24/7, upgrading web and content, or improving platform operations—then let real progress expand the full growth system.

Help customers find you in Google, Maps and AI, decide quickly on a premium website, and move straight to an inquiry, booking or purchase.

Turn business expertise, professional judgment and real work into a long-term content library for web, platforms and sales.

Keep websites, articles, video and social channels working for customer acquisition, sales and repeat business.

Deploy an enterprise AI customer-response system—from instant reception to bookings, quotes and sales handoff—that reduces repetitive manual work and extends customer coverage to 24/7.
Selected work
Explore websites, booking experiences, brand films and founder interviews created by Focus Media for local businesses.

Since 2016, Focus Media has supported Big Feet’s brand and digital development. The work connects its locations, online booking, gift-card purchasing and AI inquiry handling, and extends into business-system design and development planned around customers, stores and staff.
View the full project →
Focus Media brings CWTCM’s bilingual services, four clinics, practitioners, health content, Jane online booking and AI customer reception into one live website.
View the full project →
Focus Media brings services, practitioners, FAQs, multilingual health content, Jane online booking and AI customer reception into one live Artemis Wellness Clinic website.
View the full project →
As Guaranti developed beyond mortgage brokerage toward a one-stop wealth-management platform, its brand needed to explain that broader direction. Working with founder Elvis and the marketing team since 2015, Focus Media has brought positioning, visual identity, the website, social content, business films and AI inquiry handling into successive stages of that work.
View the full project →
How do fashion, designer toys and premium ceramics share one website without losing their character? Focus Media developed JIATENG’s website around its founder’s artistic background and business goals. The project also includes AI agents for customer inquiries and staff training, extending the brand work into everyday service.
View the full project →
A 26-minute interview hosted by Focus Media founder Sarah Yu. Watch the conversation and explore how we bring people and their experience to the screen.
Explore the interviews →THE FOCUS MEDIA INTERVIEW PROJECT
Meet doctors, therapists and health-brand founders through their stories and perspectives. Starting with existing interviews, we are working toward a long-term goal of 100 health leaders.

TCM and acupuncture · 2026
Practitioner in the Master Tung acupuncture lineage
Meet Lin Zhengtai through Shiguangzhe, a Focus Media production. Five short conversations and a student special explore his acupuncture lineage, professional perspective and teaching.
6 original films
Read the guide and watch
Aesthetic-medicine interviews · 2024
Cosmetic Physician · EverYoung
Two 2024 interviews hosted by Sarah, covering non-surgical aesthetic-medicine topics and facial balance.
2 original films
Read the guide and watch
Dental interviews · 2024
General Dentist · Century Dental
Revisit September 2024 interviews on senior dental care and family dental benefits. Historical policy discussion is not current eligibility guidance.
2 original films
Read the guide and watch
Focus Media in-house Hollywood-calibre production space
From expert interviews and product introductions to brand films, we define the audience and story first, then plan the script, setting, shoot and edit around your goals and budget. Our in-house production space keeps creative and production work close. Direction and key versions are reviewed with you; filming, platform versions and fees are scoped and quoted separately from marketing plans.
Insights & Journal
Insights provide durable methods. Journal entries document website launches, business interviews and Vancouver field work.

Compare Vancouver marketing agencies using the same business brief. Assess first-phase priorities, creative reasoning, SEO evidence and scope, with a practical hypothetical example.
Read the insight →
A September 23, 2026 gathering at Love & Peace Space in Richmond brought together tea, conversation and a talk by Eva. Watch Focus Media's event recap.
View the story →
Meet Zhang Jinsheng, Liu Liyuan and Xu Yiwen through a Richmond charity art exhibition, September 25–27, 2026, and Focus Media's Mandarin video report.
View the story →Businesses ready for a practical starting point
You already have a real offer, expertise and customers. Focus Media identifies the smallest useful move and then connects web, content, platforms and enterprise AI around the same objective.
Clinics, dental, aesthetic medicine, TCM, massage, wellness and healing services.
Customers compare expertise, process, trust and response before deciding.
Teams need common standards across locations, departments and channels.
Experience and ideas need to become durable, sellable business assets.
Working standard: the business supplies accurate source material and a responsible owner; Focus Media leads strategy, production, implementation and improvement; AI and people retain clear responsibilities; real customer feedback determines the next move.
The Focus Media Free AI Customer Acquisition Assessment
Define whether the customer should inquire, book, request a quote, sign or pay.
Compare staff cost, customer value, implementation effort and feedback speed.
Clarify the highest priority, critical actions and accountable owners.
Start with AI response, SEO/GEO, web, content or platform operations, then expand using real evidence.
Free AI Customer Acquisition Assessment
Bring one product or service you want to grow. Focus Media will assess whether the first opportunity belongs in positioning, AI search, web, content or customer response—and turn it into a practical first-phase plan.
See the current situation, priority and implementation path clearly before deciding on execution.