Move Your Sales & Service Capabilities from "That One Employee" Back to "Your Company System"

Focus Media builds custom AI Agents for Vancouver businesses: embeddable on your website, 24/7 automated reception, professional explanations, smart recommendations, lead capture & booking. Never off-duty, emotionally stable, fully traceable, continuously improvable.

Never Miss After-Hours Leads: Capture inquiries and buying impulses even after business hours
Reduce Labor Costs: 80% of repetitive questions handled automatically, human agents only for high-intent leads
Build Company Assets: Conversation logs → keyword analysis → continuous improvement of service & products
Book a Demo (15 min) Free AI Assessment
AI Assistant
● Online
It's pretty late, I'm wondering if your service would be a good fit for me?
Absolutely. Let me ask you two things first: Are you looking to improve inquiry conversion or reduce customer service pressure? And is your main traffic source your website, social media, or community groups?
Both website and social media. We're short-staffed, and no one responds at night.
Got it. You'd benefit most from starting with "after-hours reception + auto-answers + lead qualification." Would you like me to schedule a 15-minute demo for you?

Vancouver is a Small Market: The Biggest Fear Isn't Lack of Traffic—It's That Capabilities Can't Be Replicated, Time Can't Be Covered, Service Can't Be Stabilized

Staff Leaves, Clients Leave

Relationships, scripts, and conversion paths walk out the door. Zero brand accumulation.

High Labor Costs, Leads Slip Through

Messages pile up, responses slow down, trust windows close.

No One Available After Hours

Customers in buying mode get no response—they go to competitors.

High Training Costs, Unstable Results

Profits eaten by "repetitive explanations."

Employee Mood Affects Quality

Same question, different answers—customer experience fluctuates.

Knowledge Scattered Everywhere

Handoffs are difficult; the boss is always the "human search engine."

Conversations Don't Become Data

No idea what customers really care about—iteration is guesswork.

Fragmented Channels

Customers ask around with no unified response—leads evaporate.

You're Not Buying a Chatbot—You're Getting an "Automated Sales & Service System"

24/7 Stable Reception

Complete "Ask → Answer → Recommend → Capture → Book" anytime

Standardized Service

Unified scripts, processes, brand voice

Continuous Growth

Conversation logs become data, continuously improving conversion

Dimension Without AI With AI Agent
Response Speed Depends on staffing Instant response
Night Coverage Closed after hours Available 24/7
Consistency Everyone says it differently Unified messaging
Training Cost High, slow, repetitive Knowledge base accumulation
Lead Capture Records scattered Auto-structured
Iteration Based on gut feeling Data-driven iteration

Turning "Human Brain Experience" into "Company System" Relies on Four Layers

1

Knowledge Base Layer

Products/Services/FAQ unified storage (updatable)

2

Conversation Flow Layer

Clarify key questions first, then provide advice (avoid irrelevant answers)

3

Conversion Action Layer

Recommend/Capture/Book/Transfer to human (trackable)

4

Review & Iteration Layer

Keywords, drop-off points, winning scripts continuously optimized

8 Core Capabilities

Precise Q&A

Reduce repetitive human explanations

Multi-Turn Clarification

Ask key conditions first, then answer—builds trust

Smart Recommendations

Guide inquiries to the most suitable product path

After-Hours Reception

Never off-duty, never miss a lead

Lead Capture & Qualification

Prioritize high-intent follow-ups

One-Click Human Transfer

Hand off at critical moments

Consistent Tone

Stable output, no emotional fluctuations

Conversation Logging

Use data to refine products, scripts, processes

One AI Agent Covers All Your Entry Points

🖥️ Website

  • Bottom-right chat widget: Always ready to receive, answer, recommend
  • Conversational landing page forms: Higher lead capture rates
  • Booking/Order guidance: Direct jump from conversation

📱 Social Media & Messaging

  • Platform integrations: One-click access to smart consultation
  • Keyword auto-reply: Common questions answered automatically
  • In-content chat: Ask questions right after reading
  • Event QR codes: Unified reception for offline events

Turn Every Inquiry into Evidence of Your Company Getting Stronger

What customers ask most
→
Becomes FAQ, content topics, sales scripts
Which explanations close deals
→
Solidified into standard processes, used by the whole team
Where most drop-offs happen
→
Reverse-engineer page/pricing/process improvements

7 Days to Usable MVP, 30 Days to Stable Iteration

1

Business Analysis

Goals + Scenarios + Boundaries

2

Content Structuring

Knowledge base + Script framework

3

Training & Testing

Refusal rules, human transfer rules

4

Launch & Review

Weekly optimization

Get a Free "AI Readiness Assessment"

15-20 minutes. You'll receive:

"After-Hours Lead Loss Risk Checklist"
"Labor Cost & Automation Priority Recommendations"
"AI Agent MVP Launch Plan"
"First Draft FAQ/Script Framework"
Request Free Assessment

Why Choose Focus Media

Understands Conversion

Designs conversations as "inquiry to close" pathways

Understands Channels

Unified reception across website + social ecosystem

One-Stop Delivery

Strategy/Content/Design/Development integrated

Continuous Iteration

Data-driven reviews, ongoing optimization

Frequently Asked Questions

Yes. Start with MVP (high-frequency Q&A + after-hours reception), then gradually improve. We'll help you organize and structure your existing materials.
Knowledge boundaries and refusal rules are set. High-risk questions transfer to humans. The AI only answers within its knowledge base—anything outside is politely redirected.
Through conversation, key conditions are collected, auto-qualified, and high-intent leads are prioritized for human follow-up. The system intelligently judges based on user behavior and responses.
We offer multiple integration options—menu entries, auto-replies, in-content embedding. We'll recommend the best approach based on your specific needs.
Start with a 7-day MVP to validate results, then decide whether to upgrade. We offer flexible pricing so you can see the value before committing.

Request Free "AI Readiness Assessment"

Book Demo