What we collect
Information you submit, such as your name, business or brand, email, phone, website, social account, business issue and marketing need; plus page, referral, UTM and Google Ads click identifiers (such as gclid, gbraid or wbraid) used to understand the request source and form operation.
Why we use it
To respond to your request, prepare an assessment or recommendation, confirm project fit, deliver requested services and measure which pages or ads produce valid inquiries. We do not sell personal information.
Who may access it
Only authorized Focus Media team members responsible for assessment, sales, delivery and website operations, plus necessary hosting, email or technology providers under confidentiality and security obligations. We may disclose information when legally required.
Retention and safeguards
Form information that does not become an ongoing client relationship is generally kept for no more than 12 months. Client, legal or dispute records may be retained for reasonable business and legal needs. Records are stored in access-restricted server directories with validation, rate limiting, anti-spam checks and least-privilege controls.
Site measurement and advertising
The site uses the Google Ads tag to measure page visits and successfully submitted lead forms. A page view is not counted as a lead; the form conversion is recorded only after the server confirms a successful save. Google may process browser or device information under its privacy policies.
Your choices
You may request access or correction, withdraw consent for future marketing contact, or request deletion where the law allows. Withdrawal does not affect processing that was lawful before the request.
Contact the privacy lead
Focus Media Inc.
238 - 13880 Wireless Way, Richmond, BC, Canada
info@focusmediainc.ca
604-723-4239