Live website
Big Feet multi-location booking and e-commerce website
A public website connecting 20+ locations, services, online booking, e-commerce and AI customer reception.
Explore live website
Vancouver web design · online booking · e-commerce
Connect 20+ locations, online booking, e-commerce and AI customer reception into one customer path.
Focus Media connects the Big Feet brand website, 20+ locations, a custom booking system, Jane RMT booking, e-commerce and AI customer reception through one brand entry point.
Visit the live Big Feet website
Live website views | 20+ locations, booking, commerce and AI reception
From finding a location to booking, buying or asking a question, every customer has a clear next step.
The brand website carries locations, services and products. A custom booking system starts with the nearest location, Jane supports RMT booking, and the AI entry point helps visitors find public information and next steps.
Multi-location website homepage
The map, location cards, booking entry point and AI reception answer where a nearby customer can go next.
A few steps from mobile to a nearby location
The dedicated booking entry point begins with the nearest location before the customer continues.
A custom Big Feet booking entry point
The bilingual experience joins nearby-location selection with the next booking step.
Products, cart and checkout
Gift cards and membership products can enter the cart and continue to online checkout.
The customer problem
Customers should not have to hunt for the next step when they are ready to book or buy.
Multi-location customers need to choose a service and nearby location, then book or buy. Focus Media gives the brand website, custom booking system, Jane RMT booking, e-commerce and AI reception clear entry points in one customer path.
Delivered by Focus Media
Focus Media plans the website, booking, e-commerce and AI reception together
- 01Brand website and information for 20+ locations
- 02Online booking, RMT and location service entry points
- 03E-commerce, cart and checkout paths
- 04AI assistant for location, service and price questions with booking guidance
How the work creates value
The website helps customers choose a location and service, then book, buy or ask the AI assistant.
Location and service pages guide the decision, while booking and commerce complete the next step. The visible Big Feet AI Assistant answers common location, service and price questions and points visitors to booking; complex questions remain with the team.
Real work and delivery capability
The live website carries location selection, booking, e-commerce and AI customer reception.
The public Big Feet website shows 20+ locations, services, RMT and location booking, e-commerce, cart, checkout and an AI Assistant, giving visitors a direct path from information to action.
FAQ
Three questions about Big Feet digital business platform
How does the Big Feet website connect multi-location booking and e-commerce?
Visitors can enter the appropriate booking path from a location or service page, or move into the online store, cart and checkout. The main customer actions begin from one connected brand journey.
What can the Big Feet AI Assistant help customers with?
The public AI Assistant supports common location, service and price questions and helps visitors find booking. Matters requiring human judgment continue with the team.
Does this case disclose internal or customer data?
No. This page only describes locations, services, booking, e-commerce and AI reception that any visitor can see on the public website. It does not show customer records or internal operations data.
Start a project like this
Start with the Focus Media services behind this work
Let your website carry location booking, online purchase and customer questions.
Bring your locations, services and most important customer action. Focus Media will plan the first phase across web, booking, commerce and AI reception.
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